Privacy and data protection

1. data protection at a glance

General information

The following notes provide a simple overview of what happens to your personal data when you visit our website. 

As the operator of this site we take the protection of your personal data very seriously. We treat your personal data confidentially and according to the legal data protection regulations as well as this privacy policy.

When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how this is done and for what purpose.

We would like to point out that data transmission over the Internet (e.g. communication by e-mail) may have security gaps. It is not possible to completely protect data from access by third parties.

Analysis tools and third-party tools

When you visit our website your surfing behaviour can be statistically evaluated. This is mainly done with cookies and with so-called analysis programmes. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You will find detailed information on this in the following data protection declaration.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

2. note on the responsible body

The data controller is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).The data controller of this website is:

63924 Kleinheubach

phone: 09371 940-952
e-mail: service@foodforplanet.de

3. data protection officer

atarax GmbH & Co. KG
Dr.-Dassler-Strasse 57
D-91074 Herzogenaurach
http://atarax.de

phone: +49(0)9371 940-0
E-mail: datenschutz@josera-erbacher.de

First of all we would like to inform you about your rights as a data subject. These rights are set out in Articles 15 - 22 EU-DS GMO. This includes:

The right to information (Art. 15 EU-DS GMO),
The right to erasure (Art. 17 EU-DS GMO),
The right of rectification (Art. 16 EU-DS GMO),
The right to data transferability (Art. 20 EU-DSGVO),
The right to restrict data processing (Art. 18 EU-DS GMO),
The right to object to data processing (Art. 21 EU-DS-GVO).

To exercise these rights, please contact:

atarax GmbH & Co. KG
Dr.-Dassler-Strasse 57
D-91074 Herzogenaurach
http://atarax.de

phone: +49(0)9371 940-0
E-mail: datenschutz@josera-erbacher.de

The same applies if you have questions about data processing in our company. You also have a right of appeal to a data protection supervisory authority.

4. user rights

As a user of our website you are entitled to the following rights.

Cancellation of your consent to data processing

Many data processing operations are only possible with your express consent. In these cases we will explicitly ask you for your consent before processing the data. You can revoke any consent already given at any time. For this purpose, an informal notification by e-mail to us is sufficient. The legality of the data processing carried out up to the time of revocation remains unaffected by the revocation.

Right to object to data collection in special cases and to direct advertising (Art. 21 DSGVO)

If the data processing is carried out on the basis of Art. 6 para. 1 letter e or f DPA, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this data protection declaration. If you object, we will no longer process your personal data unless we can prove that there are compelling reasons for processing which are worthy of protection and which outweigh your interests, rights and freedoms, or unless the processing serves to assert, exercise or defend legal claims (objection according to Art. 21 Par. 1 DSGVO).

Right of appeal to the competent supervisory authority

In the event of data protection violations, you have the right to appeal to the responsible supervisory authority. The competent supervisory authority for data protection issues is the data protection officer of the federal state in which our company has its headquarters. A list of the data protection officers and their contact details can be found at the following link:https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

right to data transferability

You have the right to have data, which we process automatically on the basis of your consent or in fulfilment of a contract, handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only take place to the extent that it is technically feasible.

information, correction, blocking, deletion

Within the framework of the applicable legal provisions, you have the right to obtain information free of charge at any time about your stored personal data, its origin and recipients and the purpose of the data processing and, if applicable, a right to correct, block or delete this data. For this purpose, as well as for further questions on the subject of personal data, you can contact the above-mentioned person responsible or the data protection officer at any time.

Encrypted payment transactions on this website

If, after the conclusion of a chargeable contract, there is an obligation to provide us with your payment data (e.g. account number for direct debit authorisation), this data is required for payment processing.

The payment transactions via the usual means of payment (Visa/MasterCard, direct debit) are carried out exclusively via an encrypted SSL or TLS connection. You can recognise an encrypted connection by the fact that the browser address line changes from "http://" to "https://" and by the lock symbol in your browser line.

In the case of encrypted communication, your payment data that you transmit to us cannot be read by third parties.

information, blocking, deletion

Within the framework of the applicable legal provisions, you have the right to obtain information free of charge at any time about your stored personal data, its origin and recipients and the purpose of the data processing and, if applicable, a right to correct, block or delete this data. For this purpose, as well as for further questions regarding personal data, you can contact us at any time at the address given in the imprint.

5. cookies

General information

The website sometimes uses so-called cookies. Cookies are small text files that are stored on your computer and saved by your browser when you visit our site. Cookies do not cause any damage to your computer and do not contain any viruses, Trojans or other malware. Cookies serve to make our offer more user-friendly, more effective and safer.

Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognise your browser the next time you visit us.

You can set your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or generally and to activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.

Cookies which are required to carry out the electronic communication process or to provide certain functions you request (e.g. shopping basket function) are stored on the basis of Art. 6 Para. 1 letter f DSGVO. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimised provision of his services. Insofar as other cookies (e.g. cookies for analysing your surfing behaviour) are stored, these are dealt with separately in this data protection declaration.

Used cookies

The following cookies are used on our website:

  • Necessary cookies
    These cookies are necessary for the use of the website by enabling basic functions such as page navigation and access to secure areas of the website. The website does not usually function properly without the setting of necessary cookies. Furthermore, necessary cookies are those that serve IT security.
  • Preference Cookies
    Preference cookies enable the storage of website settings that are not linked to a permanent website identifier such as a user name. Usually such cookies contain information on language settings or the presentation of search results.
  • Marketing and statistics cookies
    Marketing and statistics cookies are used for behaviour-oriented advertising. This includes in particular cookies for the purpose of frequency capping or affiliate marketing. This also includes analysis or statistics cookies which are used to determine the number of individual visits or the respective usage behaviour on the respective website. legal basis

The use of cookies can be made without consent and requires consent. Consent free cookies are those which are necessary to use our online offer or which serve the IT security (necessary cookies). The legal basis for data processing is Art. 6 Abs. 1 lit. f DS-GVO. On the other hand, cookies requiring consent serve on the one hand to make the use of our offer more pleasant for you (preference cookies). For example, we use cookies to recognise that you have already visited individual pages of our website or that you have already logged into your customer account. In addition, we also use temporary cookies for the purpose of user-friendliness, which are stored on your terminal device for a certain defined period of time. If you visit our website again in order to use our services, we will automatically recognise that you have already been with us and which entries and settings you have made so that you do not have to enter them again. On the other hand, we use cookies to record the use of our website statistically and to evaluate it for the purpose of optimising our offer for you, as well as to display information specially tailored to you (marketing and statistics cookies). The legal basis of data processing for cookies requiring consent is Art. 6 para. 1 lit. a DSGVO. These data include page views, length of stay, origin and country etc. We analyse this statistical information in order to improve our offer and to check the acceptance of individual websites.

Third party cookies

In some cases, we also enable third party providers to store cookies on their end device. In any case, this only takes place after their consent. You can find details about these providers in the following points: "Social media", "Analysis tools and advertising" as well as "Plugins and tools".

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • operating system used
  • Referrer URL
  • hostname of the accessing computer
  • time of server request
  • IP address

A consolidation of these data with other data sources will not be made.

Processing of data (customer and contract data)

We process personal data beyond that, as far as they are necessary for the establishment, content arrangement or change of the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1 letter b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures. We process personal data on the use of our website (usage data) only to the extent necessary to enable the user to use the service or to invoice the user.

The collected customer data will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent.

The processing of the data entered in the contact form is thus exclusively based on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time. All you need to do is send us an informal message by e-mail. The legality of the data processing operations carried out up to revocation remains unaffected by the revocation.

The data entered by you in the contact form will remain with us until you request us to delete it, revoke your consent to its storage or the purpose for which it was stored ceases to apply (e.g. after your request has been processed). Mandatory legal provisions - in particular retention periods - remain unaffected.

Registration on this website

You can register on our website to use additional functions on the site. We will only use the data entered for this purpose for the purpose of using the respective offer or service for which you have registered. The mandatory data requested during registration must be provided in full. Otherwise we will refuse the registration.

For important changes, e.g. in the scope of the offer or for technically necessary changes, we will use the e-mail address provided during registration to inform you in this way.

The processing of the data entered during registration is based on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke any consent you have given at any time. All you need to do is send us an informal notification by e-mail. The lawfulness of the data processing already carried out remains unaffected by the revocation.

The data collected during registration is stored by us for as long as you are registered on our website and is then deleted. Legal retention periods remain unaffected.

Data transfer on conclusion of contract for online shops, dealers and dispatch of goods

*Josera GmbH & Co KG, Josera petfood GmbH & Co KG, foodforplanet GmbH & Co KG, Erbacher Food Intelligence GmbH & Co KG, Josera Erbacher GmbH & Co KG, Greensale GmbH & Co KG

 

6. implemented technologies